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FAQ

NFC RankPatches:

Attaching RankPatch To Your Gear:

How do NFC RankPatches work?

Most modern android and iPhone cell phones have an NFC reader. (Check to see if your phone has an NFC reader). RankPatches that have the NFC    icon on them have an NFC chip. 


Video Link: Using RankPatch NFC


To use NFC RankPatches:

  • Unlock your phone so you can see your home screen.
  • Hold your phones’ NFC antenna area to the logo on the NFC RankPatch until it reads the NFC. (Where the NFC chip is located.)
  • A pop-up for the link will appear on your phone screen, open the link and it will take you to the profile of the person you scanned.


NFC Tips

  • NFC’s can take a several seconds to read.
  • Phone cases can make it harder to scan NFC's. Try to use the front (screen side of your phone) if you case makes it hard to read a NFC.
  • NFC’s are powered by your phones antenna when you are reading an NFC.
  • Iphone NFC antennas are usually at the top of the phone, and Androids are usually in the center of the phone. 
Are RankPatch NFC´s Washable?

•Yes, NFC´s integrated into RankPatches are washable up to 150 wash cycles. (Depending on if you wash them once a week, that’s almost three years! Or if you wash them twice a week, that’s still about a year and half, which is just in time for your next rank promotion and you will stay smelling good!)

•The max recommended washing temperature is 104 Degrees Fahrenheit and 40 Degrees Celsius. Air drying is recommended.

Is there a particular side that I should apply my RankPatch to my workout wear?

• RankPatch can go where you want it to go. There is no rule about which side to wear your rank, even with a belt. For workout wear, most wear it on the ride side because of the label. 

How do I attach my RankPatches?

The best option is to sew RankPatch on to your gear. It is the best way to make sure it will stay attached, especially  on workout wear. 


Sewing

  • The easiest option is having your local dry cleaner or tailor shop sew them on for you. Its super easy for them, and they will appreciate the work. 

  • Sewing Machine:
    If you have a sewing machine and know how to use it, get to it, you animal.
  • Sewing by hand: We recommend using a 1/8th-inch / 3mm blanket stitch. It's super easy to do and there are a ton of videos on youtube if you need some guidance.


Iron-On

Hard to sew items like gym bags, backpacks, using iron-on adhesive is a good option. And when done correctly, it will adhere well and can even be reheated to reset the adhesive if needed. 

Here is the link to our Iron-On  video.

Shipping

Where do you ship to?

We ship to:

Europe and North America.

How long will it take for my order to arrive?

• Depending on your location, usually about one to two weeks. Maybe shorter or longer depending on your location and your areas postal service.

Orders

What if I received the wrong item?

If this happens, mail us the patches, we will reimburse you for the standard shipping costs once we receive the items, and we will re-mail the correct patches to you.

I had a problem with my order, (credit card issue, order confirmation etc.) what should I do?

Go to our “contact us” page and send us a message and we will be glad to help. 

What is the return policy?

We accept returns within 14 days of delivery. Simply send us back the unused patches, and we will credit you with a refund. (We will not refund patches that have already been used or sewn on. The buyer is responsible for return shipping costs.)

Materials used

What materials are used in RankPatches?

• RankPatch uses only the highest qulality materials in our products. 


• Our threads have the top color fastness ratings and are from the top German manufacturer.


• Our backing fabric is made from high quality water proof and water repellent  material.

Other

How do we contact you with affiliate or media requests?

• Go to our contact us page and use the affiliate and media requests email link to send us a message.